Privacy Policy
Welcome to HearthStoneFoyer’s privacy policy. We are glad you chose our services for enjoying delicious pizza in Manchester, United Kingdom. This policy explains what information we collect, how we use it, and the choices you have when you interact with our website at hearthstonefoyer.xyz or place orders by phone at +44 161 235 6789. We are committed to protecting your privacy and handling your personal information with care.
Last updated: July 15, 2024
What information we collect
To operate effectively, we collect several types of information, including:
- Contact details: name, phone number, and delivery address, including 33 Pizza Lane, Manchester, M1 1AA, United Kingdom.
- Order information: items purchased, quantities, timestamps, delivery preferences, and payment method details that do not include sensitive data such as card numbers we do not store.
- Account data (if you create an account): login information, order history, and preferences.
- Technical data: device type, browser, IP address, and usage data collected through cookies and similar technologies.
How we collect information
We collect information through:
- Direct interactions: when you place an order, contact our support, or subscribe to updates.
- Automated technologies: cookies and usage data to improve your experience and analyze site performance.
- Third parties: service providers that assist with payments, delivery, and analytics, under strict contractual obligations.
How we use your information
Your information helps us to:
- Process and fulfill orders, including delivery coordination for Manchester customers.
- Provide customer support and respond to inquiries.
- Improve our website, menu, and promotions tailored to your preferences and location.
- Send transactional messages about orders, as well as occasional updates on safety, quality, and special offers.
Legal bases for processing
We rely on legitimate interests to operate and improve our services, fulfill contracts for orders, and comply with applicable laws. Where required, we obtain your consent for specific activities (such as cookies) and provide easy opt‑out options.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, analyze traffic, and customize content. You can adjust your browser settings to reject cookies or to alert you when cookies are being sent. Note that disabling cookies may affect the functionality of certain features on hearthstonefoyer.xyz.
Sharing your information
We may share your information with trusted service providers to support order processing, delivery, payments, and customer service. We require these partners to protect your information and use it only for specified purposes. We do not sell your personal data to third parties for marketing purposes without your explicit consent.
International transfers
Your data may be stored and processed in other countries, including locations outside United Kingdom. We ensure adequate safeguards, such as contractual obligations and privacy frameworks, to protect your information when it is transferred internationally.
Your rights
Depending on applicable law, you may have rights to access, correct, delete, restrict processing, or object to our processing of your personal data. You may also withdraw consent where it was given. To exercise these rights, please contact us via the channels below or through your account dashboard if available.
Data retention
We retain your information only for as long as necessary to operate our services, comply with legal obligations, resolve disputes, and enforce our agreements. We may retain certain data for longer periods in anonymized form to improve our offerings.
Security
We implement reasonable administrative, physical, and technical measures to protect your information from unauthorized access, loss, or disclosure. Access to personal data is limited to personnel who need it to perform their duties and is protected by appropriate controls.
Children
Our services are not directed at children under the age of 16. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete it promptly.
Changes to this policy
We may update this privacy policy from time to time. When we make material changes, we will notify you and update the “Last updated” date at the top of this page. Continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact us
If you have questions or concerns about this policy or how we handle your data, you can reach us at +44 161 235 6789 or via our website at hearthstonefoyer.xyz. You may also write to us at our physical address: 33 Pizza Lane, Manchester, M1 1AA, United Kingdom.
Specific notes for HearthStoneFoyer customers
For residents of Manchester, United Kingdom, we strive to deliver a seamless experience with clear pricing and transparent communications. Our platform supports ordering in £ and displays relevant taxes and fees before checkout. By placing an order, you acknowledge and agree to the processing of your information as described in this policy.
Thank you for trusting HearthStoneFoyer with your pizza cravings. We are committed to safeguarding your privacy while providing you with delicious meals and reliable service.